Accreditation 2018 – October 23 – 25

BUILD ON OUR SUCCESS

Through the Accreditation process, we have an opportunity to demonstrate our excellence in service delivery, identify opportunities for ongoing improvement, and continue to build on the successes and feedback from our last survey in October 2013. In 2013, Menno Place was accredited with exemplary standing.

Accredited with Exemplary Standing means that the organization exceeded the most rigorous requirements of the accreditation program. This is the highest standing awarded by Accreditation Canada.

During the survey period, two peer surveyors from across Canada will visit our Campus. They will tour our Homes, review our processes, and speak to people. Specifically, they will gather information by:

• Reviewing resident health records and documentation
• Talking and listening to leaders, physicians, staff, students, volunteers, residents, families and our community partners
• Observing what takes place
• Recording what they read, see and hear

The Accreditation survey is designed to assess our compliance with national standards for quality and safety of resident care. In particular, surveyors will be looking for the measures we have in place to meet the Required Organizational Practices (ROPs) set out by Accreditation Canada. There are 28 ROPs applicable to our Homes and we must demonstrate how we meet each of them to successfully complete Accreditation.

WHY ACCREDITATION MATTERS

Accreditation helps health care organizations improve their performance for the benefit of their clients and the health system.

Each of our client organizations has chosen our ISQua-accredited program to help them pursue excellence, improve their performance, and guide their ongoing quality and safety initiatives. They do so both as a mark of pride and as a way to create a strong and sustainable focus on quality and safety within their walls.

Our approach to accreditation strengthens the quality improvement efforts that organizations already have underway. It helps them:

• Assess their services and find out where to focus their improvement efforts
• Develop standardized processes to improve efficiency and reduce costs
• Mitigate risk and support the uptake of best practices
• Build a culture of quality, safety, and excellence
• Identify leading and commendable practices
• Publicly promote their commitment to offering safe, high-quality services

(Taken from the Accreditation Canada website)

Look for an Accreditation Canada banner or certificate when you are at a health care organization. If it is accredited, you’ll know the organization is proud to have been assessed by its peers, met or exceeded national standards of excellence, and continues to strive for excellence.